Returns & Exchanges
At Belonyo, we want you to be completely satisfied with your purchase. If your new fashion items aren't the perfect fit, you can return them within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the unwashed and unworn items with original tags still attached into their original packaging or a secure mailing box.
Attach the Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Drop Off and Track
Drop your package at any authorized carrier location; you will receive a confirmation email once our warehouse processes your refund.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing